If your website hosting supplier offers live chat support, you'll be able to talk with an agent live and find out useful information or get an issue resolved in a timely manner. The main advantage of using chat instead of calling to talk to a live person is that you will need only a computer with access to the web, so that you won't pay any fees in the event that you are in a different state or country. In addition, it is a lot easier to copy and paste info for example domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other party over the phone. The live chat is also a considerably quicker solution to contact your web hosting supplier's support crew as compared to using a ticketing system. Last, but not least, if some trouble requires a little more time to be taken care of, you are able to do something else while you wait for assistance on the live chat, so that you will not lose time - something that is not possible in case you're on the telephone.

Live Chat Support in Website Hosting

In addition to the phone and ticket support, we provide live chat support as well. You'll be able to contact us every day, including holidays and weekends, and we will give you more details about the website hosting that we supply if you are not a customer yet, or about basic and billing questions in case you already have an account. Though for entirely tech issues you have to open a trouble ticket to the technical support team, since such matters will need additional time to be dealt with, you may still contact us through the live chat for some tech information. For example, we can assist you to set up an email address in your e-mail client or troubleshoot various issues, saving you time and effort. Even when our telephone lines are already off for the day, you will be able to speak to a live person.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is accessible every single day, even on weekends and holidays. It is the best way to learn more information about our Linux semi-dedicated plans if you don't have an account yet or to get some issue resolved if you're a customer and our customer support representatives will help you instantly no matter what time of the day you join our chat. If you are unsure which package is more suitable for your sites, if you need a piece of advice whether you need a specific upgrade and how to order it or if you have troubles setting up an email account on your computer, you will be able to get in touch with us and we will supply you with the required details at once. The live chat is available even after our telephone lines go off for the day, which means that when you have an account here, you can rest assured that you'll always get instant assistance with any question or problem that comes up.