Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Guarantee

  • Each ticket you submit to our tech assistance Department will be responded to in about 60 mins. All normal questions are going to be solved as quickly as possible. Yet, if the support inquiry you have posted needs some help from a licensed technician, we are going to forward the ticket to him and will let you know about the delay.

  • Top quality support service

  • Top–class Technical Help And Support Service

  • Our customer help and support staff is going to be on duty for you 24x7 to to take care of all service demand tickets that you send. We offer client help and support for all the packages that are pre–configured on your web server. These include our custom made Web Control Panel, the preferred OS and the server management panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Control Panel that is offered gratis with your VPS has an inbuilt articles base. You’ll see a collection of illustrative how to articles and a choice of step by step video classes that demonstrate all the essential web site supervision responsibilities. You can easy–access them by pressing the Help or Video control keys in the top right side of each Control Panel section.