Despite the fact that the hosting service supplied by the different companies is roughly identical, each provider has got a customized platform with its own modifications and ways to complete given tasks. That’s the reason why, an information-loaded knowledge base will be very helpful both for persons with little or no previous experience and for tech-savvy users who will ultimately learn how particular procedures are accomplished, but will waste time in the meantime. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users lots of time and efforts. The result is more content customers, since they can effortlessly find the information they are looking for, and significantly less work for the tech support staff members, because usually the majority of the queries and difficulties that customers have got are already outlined in the knowledge base. Provided that the articles themselves are professionally written and encompass more things, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

If you have purchased your first website hosting plan through our company or have moved your website over to us, you will get familiar with our platform and our custom-created Hepsia Control Panel very quickly thanks to the fact that we have compiled an exhaustive knowledge base where you can find all the info that you could ever need – both general info about the hosting service as a whole and more concrete info about the separate features that you can make use of and the complications that you may stumble upon. The articles themselves are available in two locations. The whole article collection is accessible via the Control Panel’s Help section. You can access relevant articles about the different features in each and every Control Panel section as well. You can get to know how to accomplish virtually everything, from creating an .htaccess config file to managing a mailing list, and all the articles feature comprehensive guides, so you won’t ever get bewildered on account of an unclear text. Of course, in case you come across a more specific obstacle and you can’t find a solution in our knowledge base, you can contact our client service staff 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated plans, will permit you to access the extensive online support documentation that we’ve compiled for you. The articles themselves contain generic info about our hosting services, instructional tutorials about the different features that you can use, together with troubleshooting instructions that can help you resolve common problems that you may confront. The topics that we have covered encompass basically everything, from basic things such as how to host a brand new domain name in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you’re on, whilst the full article collection can be accessed through the dedicated Help section.