Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering good quality support on–time is our main priority, so that we backup each website hosting plan with a 1–hour ticket resolution warranty. When you send a ticket or drop an e–mail, our user tech support crew will try all they could do to give the most adequate remedy for your case and to offer you assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a crew of experienced professionals that are ready to answer your question without delay. You can easily get hold of the technical support crew by opening a tech support ticket from your Web Control Panel or by sending us an email message. On working days, you can also contact us on the telephone or make use of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Jadlead.Net’s Control Panel offers a broad practical knowledge base which is built–into all sections. In each area, you’ll find a Help press button which will load for you a group of step–by–step courses on how to utilize a selected element or conduct a certain action. Furthermore, we have created mini seminar video clips so you might get a better idea of the Control Panel’s interface.